Privacy
Privacy Policy
Your privacy is at the core of Aivelyn. Here we openly explain what data we collect, why, how we protect it, and the rights you have.
Last updated: August 23, 2026
Overview
What you should know
Aivelyn is an AI-driven matchmaking service for serious relationships, based in Stockholm. To match you with meaningful encounters we need to understand you — your personality, values and what you're looking for. This policy describes how we handle your data under the GDPR and applicable data protection law.
We never sell your data to third parties. You decide what is shared with other users and can request an export or deletion of your data at any time.
1. Data collection
What data we collect
We only collect the data needed to offer meaningful matchmaking and a safe experience:
- Profile information: name, age, gender, location (city), interests and a short bio you write yourself.
- Onboarding answers: your answers to our questions across dimensions such as values, personality, love languages, communication, life goals, closeness and attraction.
- Photos and video: profile photos and an optional short video intro you upload.
- Contact details: email address and, when needed, a phone number for verification.
- Usage data: how you interact in the app — messages, matches, post-date feedback and check-ins in Relationship mode.
- Technical data: device and session information and cookies (only with your consent, see cookie settings).
We do not collect sensitive data about health, religion or political opinion beyond what you voluntarily share in your onboarding answers. Such answers are used only for matching and are never shared in plain text with other users.
2. Purpose
Why we use your data
We use your data for the following purposes:
- Matching: to compute compatibility and suggest 1–3 relevant matches per week.
- Communication: to enable messaging with the people you match with.
- Support and guidance: to tailor exercises, conversation guides and check-ins in Relationship mode based on your answers.
- Safety: to prevent and investigate reports of inappropriate behaviour.
- Improvement: to improve the matching algorithm and app experience — in aggregated, anonymised form.
Our legal basis for processing is partly contract (to deliver the service you asked for) and partly your consent for analytics, cookies and marketing. You can withdraw your consent at any time.
3. Storage
How long we keep your data
We keep your data for as long as your account is active. If you request deletion of your account, all profile information, answers, photos, video and conversations are permanently removed within 30 days.
Some anonymised statistics may be kept longer to improve the algorithm, but they can no longer be linked back to you. Data required for accounting or legal obligations may be retained according to applicable law.
4. Visibility
What is shared with other users
You decide what is shown to others. Matches see a compatibility result and the parts of your profile you choose to share — bio, photo(s) and the dimensions you've shared — but never your exact answers to individual questions.
Aivelyn shows dimension summaries (e.g. "Communication: 88%") and explains why you match, without revealing the underlying answers. You can see exactly which fields are shared in Your Profile and in Settings.
We never share your data with third parties for commercial purposes. Our optional partner for Concierge/Relationship mode only handles what you have expressly agreed to share.
5. Security
How we protect your data
All data is stored encrypted and access is restricted through role-based permissions. We use row-level security (RLS) so only you can read your own data, and only authenticated users reach the app's content.
Only a limited number of people on the Aivelyn team have access to the system, and all access is logged. In the event of an incident, we inform affected users as soon as possible and in line with applicable law.
6. Rights
Your rights under the GDPR
You have the right to:
- request access to the data we hold about you ("Download my data" in Settings),
- request correction of inaccurate data,
- request deletion of your account and associated data,
- restrict or object to certain processing,
- withdraw consent for cookies and analytics at any time,
- lodge a complaint with the supervisory authority if you believe we breach the rules.
To exercise your rights, use the controls in the app under Settings or contact us at hej@aivia.se.
7. Cookies
Cookies and analytics tools
Aivelyn uses cookies to keep you signed in and, only with your consent, for analytics (e.g. Google Analytics 4) and conversion tracking. You control this via the cookie panel and can change your choices at any time under Settings → Privacy.
8. Changes
Changes to this policy
We may update this policy as the service evolves. For material changes we notify you in the app and update the date at the top of this page. By continuing to use Aivelyn after such a notice, you accept the updated policy.
Contact
Questions about your privacy?
We're happy to help. Email hej@aivia.se or return to the app via Settings.